Venue & FAQs

Festival FAQs

Useful Information

Powderham Castle Kenton, Devon, EX6 8JQ

Travelling by Car (click through to google maps)

M5 (15mins)
Exeter (19mins)
Plymouth (58mins)
Bristol (1hr 23mins)
Bournemouth (1hrs 58mins)
St Ives (2hrs 2mins)

Travelling by Public Transport: 
Nearest Train Station: Starcross (1.5 miles)
Nearest Bus Stop: Castle Gates - No. 2 Service (3 mins walk)

Travelling by Bicycle (secure bike racks on site)
Exeter (40mins)

You may park in the main events car park for as long as you like, it's approximately 5 minutes walk from the old riding school. VIP Parking and Disabled Parking will be located in the main attraction car park

Disabled Access
The site is indoors and is level, and we have provided both accessible toilets and blue badge parking. Should you need any assistance on the day, please speak to one of our friendly stewarding team.

There are several toilets located across the site, including disabled access and nappy changing facilities. There are toilets located across the Estate also.

Food & Drink
The festival boasts of two refreshment areas, and there's numerous outlets across the estate. Picnics are welcome, drinks can be brought into the festival, but all food must be consumed in picnic areas.

There will be official photographers and videographers organised by us at the event, they will have clear identification. In accordance with NSPCC guidelines we will never identify the name of a child without explicit permission by the parents. 
We request that you ask permission from stall holders before taking photos, and do not photograph other attendees without their permission. 
No professional camera (or recording) equipment will be allowed on site without prior permission from the organiser. (If you require this permission please get in touch via the contact page)

First Aid & Security
We will have first aiders on site throughout the festival, who can be contacted via any member of the SWCF team. 
In the event of a fire please follow the instructions of any member of the SWCF team. 
Security will be on site 24hrs a day, there are numerous CCTV cameras to ensure the festival remains a safe place for both visitors and trade holders. 


What does my ticket include? 
All tickets enable you to visit the festival for at least 2 days, we have no exclusive areas, so you are free to roam as you please. Once you have a wristband ticket you are also free to come in or out as often as you like. 
VIP ticket holders will be given a gift bag upon arrival, with freebies, special offers and further information about the exhibitors. 

Can I bring children? 
Yes! Please check the what's on? guide to see which activities we've arranged specifically for children. There's also a wonderful walled garden a short walk away with children's play area and petting zoo (Petting zoo is closed on Saturday)

Information Points. 
There is an information point inside the festival. You will also be given a guide upon arrival. There will be stewards across the site who will be glad to assist you. 

Will I be able to smoke on site? 
There is strictly no smoking inside the festival. We have arranged smoking areas outside the festival and ask that you respect these areas and use ashtrays to ensure we do as little damage to the grounds as possible.

Can I bring a picnic?
Yes, although no food is allowed into the festival, you are allowed to enjoy your picnic on the lawn or in the park. 

Lost / Found Property
Please report any lost property to a steward, any property found will be stored in the on-site office. Following the festival any unclaimed goods after 1 week will be donated to charity. 

Will there be a cloakroom? 
Unfortunately not, we are unable to accept responsibility for any items you bring with you, purchase or leave in your car. You are welcome to leave prams / buggies in our buggy park and bicycles in the racks, but you must provide your own locks / chains to ensure their security. 


Unanswered Questions?

01392 275 928